Question 1

Can you help us prepare for a SOC2 audit?

Accepted Answer

Yes. We perform a readiness assessment, identify gaps in your infrastructure controls, and implement the technical changes needed to meet SOC2 requirements. We work alongside your compliance team or auditor to ensure infrastructure controls are documented and evidenced.

Question 2

How do you prioritise CVE patching?

Accepted Answer

We triage CVEs based on real-world exploitability, your specific exposure, and business impact - not just CVSS scores. Critical vulnerabilities with known exploits in your stack get patched immediately, while low-risk findings are scheduled into regular maintenance.

Question 3

What does zero-trust architecture mean in practice?

Accepted Answer

It means no implicit trust based on network location. We implement identity-based access controls, micro-segmentation, encrypted communications between services, and continuous verification - so every request is authenticated and authorised regardless of where it originates.

Question 4

Do you handle incident response if we get breached?

Accepted Answer

We build incident response plans and can assist during active incidents. This includes containment, evidence preservation, root cause analysis, and remediation. For ongoing protection, our retainer model includes incident response as a core service.

Question 5

What security frameworks do you harden against?

Accepted Answer

We primarily harden against CIS benchmarks for operating systems and cloud services. For compliance-driven work, we align controls with SOC2 Trust Service Criteria and ISO 27001 Annex A. The specific framework depends on your audit requirements.

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