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Engagement/Ongoing

Infrastructure Management

Ongoing ops - patch management, cost optimisation, capacity planning and on-call backup coverage.

Best fit

Who Infrastructure Management is for

Ongoing ops - patch management, cost optimisation, capacity planning and on-call backup coverage.

E-commerce teams running Magento on dedicated servers

The stack is not going to Kubernetes and does not need to. It needs patching on a schedule, a database somebody looks at before the sale, and a person who answers when it stops.

Laravel teams on Forge who need ops behind it

Forge provisions the server and then the server is yours, including the kernel updates, the disk that fills and the queue worker that stopped without telling anyone.

Companies whose only ops person has no backup

Everything works until that person is on holiday, ill or interviewing somewhere else. A second pair of hands that already knows the estate turns a single point of failure into a rota.

Teams sizing next year's capacity on guesswork

Nobody has looked at the growth curve since the servers were bought, so scaling gets decided during the incident that forced it. Monthly numbers turn that into something you can plan.

Recognise one of these? Describe it and we will tell you what it involves.

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Included

What Infrastructure Management Includes

OS and package patching on schedule
Cost monitoring and optimisation reports
Capacity planning and scaling recommendations
On-call backup coverage for critical incidents
Monthly infrastructure health reports
Vendor management and support ticket escalation

How it goes

How we run this engagement

The same four steps on every engagement, whether it is a one-off project or an ongoing retainer.

Step 1

You describe the work

A written request, answered by a senior engineer within one working day

Step 2

Audit & Plan

Full review of current stack, written action plan (AI-powered stack analysis + risk mapping)

Step 3

Execute

Implementation, migration or ongoing management begins

Step 4

Monitor & Support

Continuous oversight, alerts, regular reports (AI-correlated alerts, zero noise)

Overview

About Infrastructure Management

Ongoing ops for teams without a dedicated platform team. We handle patching, capacity planning, cost monitoring, and on-call backup coverage across AWS, GCP, and Hetzner - with monthly health reports and proactive recommendations.

AI-Augmented Service

Automated anomaly detection - we act on what matters

Specialized Infrastructure Management Support

Next.js & React Apps

Production-grade hosting and operations for Next.js and React applications. Server-side rendering, edge caching, CI/CD pipelines, and performance monitoring tailored for modern JavaScript frameworks.

Laravel & PHP

Server provisioning, SSL management, deployment automation, and ongoing maintenance for Laravel and PHP applications. Forge integration, queue workers, and scheduled task management included.

Magento & E-commerce

Performance-tuned infrastructure for Magento and e-commerce platforms. Varnish, Redis, Elasticsearch, patch management, deployment pipelines, and monitoring with round-the-clock cover on a monthly plan.

SaaS Platforms

Scalable infrastructure operations for SaaS products. Multi-tenant architecture support, auto-scaling policies, database management, and uptime-focused monitoring to keep your platform reliable as you grow.

FAQ

Infrastructure Management - Common Questions

It covers OS patching, cost monitoring, capacity planning, on-call backup coverage, vendor management, and monthly health reports. Think of it as having a dedicated ops team without the hiring overhead.

We manage infrastructure for Next.js and React applications, Laravel and PHP backends, Magento e-commerce stores, and SaaS platforms. The underlying stack matters more than the application framework - we handle Linux servers, containers, and cloud services.

Yes. Our retainer includes on-call backup coverage for critical incidents. We integrate with your alerting tools and follow documented escalation procedures so issues are handled quickly, even outside business hours.

We deliver monthly infrastructure health reports covering uptime, incident summaries, cost trends, patching status, and capacity forecasts. These reports give you clear visibility without needing to dig through dashboards yourself.

Yes. We start with an onboarding audit to understand your environment, document the current state, and identify any immediate risks. From there we take over day-to-day operations regardless of who built the original setup.

You grant named access with the smallest scope that does the job, through your own identity provider or cloud IAM wherever possible. Nothing is shared through chat, every credential lives in a managed secret store, and you can revoke access at any time without waiting for us. When an engagement ends you get a list of everything we held so you can close it out.

Us, on Infrastructure Management

Written for the problem rather than for the sale. Read one before you decide whether we know your stack.