DevOps as a Service
Pre-purchased monthly hour packages for teams without a dedicated DevOps engineer.
Best fit
Who DevOps as a Service is for
Pre-purchased monthly hour packages for teams without a dedicated DevOps engineer.
Small teams with infrastructure work but no headcount
There is always a Terraform change, a certificate, a broken pipeline. It is real work and it is never a full week of it, so it lands on whichever developer looks least busy.
Companies whose infrastructure needs arrive in bursts
Nothing happens for a month, then a launch, a migration and an audit land in the same fortnight. Hours bought in advance cover the spike without a contract negotiation in the middle of it.
Teams that want a queue, not a meeting
Tasks go in by ticket or Slack and come back done, with the time spent written down. Nobody has to schedule a call to get a firewall rule changed.
Companies that need their ops spend to be predictable
A block of hours agreed up front is a budget line rather than a series of quotes. When the workload changes for good, you move between the Retainer and a Custom package from one month to the next.
Recognise one of these? Describe it and we will tell you what it involves.
Post a taskChoose Your Package
Both packages include a dedicated senior DevOps engineer. No juniors, no handoffs.
Retainer
From 60 hours a month
Ongoing senior DevOps engineering on your infrastructure
- From 60 engineering hours a month
- Dedicated Slack channel
- Weekly sync call
- Priority task handling
- Infrastructure health reports
- On-call coverage
- Proactive optimisation
- Direct phone support
Custom
Hours and price agreed with you
Hours and scope sized to your workload
- Hours agreed with you
- Scope shaped around your estate
- Same senior engineers
- Ongoing work, projects or both
- Response times agreed up front
Included
What DevOps as a Service Includes
How it goes
How we run this engagement
The same four steps on every engagement, whether it is a one-off project or an ongoing retainer.
Step 1
You describe the work
A written request, answered by a senior engineer within one working day
Step 2
Audit & Plan
Full review of current stack, written action plan (AI-powered stack analysis + risk mapping)
Step 3
Execute
Implementation, migration or ongoing management begins
Step 4
Monitor & Support
Continuous oversight, alerts, regular reports (AI-correlated alerts, zero noise)
Overview
About DevOps as a Service
Senior DevOps expertise on tap without a full-time hire. Submit tasks via tickets or Slack, and we handle everything from Terraform changes to server troubleshooting - with transparent time tracking, month to month.
DevOps as a Service - Common Questions
You purchase a block of hours each month. Submit tasks via your preferred channel - tickets, Slack, or email - and we work through them in priority order. You get transparent time tracking so you always know where your hours went.
No. DevOps as a Service runs by the month, and one month is the shortest engagement. A single task goes through our other services instead, with an action plan, a time estimate and a fixed price before any work starts.
Anything infrastructure-related - Terraform changes, CI/CD pipeline fixes, server troubleshooting, cloud configuration, monitoring setup, security patching, and more. If it touches your infrastructure, we handle it.
No. The hours are a monthly block and an unused one is not carried forward. If your workload stays well below or above the Retainer's 60 hours, a Custom package can be sized to it from the next month. Nobody should be inventing work just to spend an allowance.
You get senior-level expertise without recruitment costs, onboarding time, benefits, or management overhead. For teams with sporadic infrastructure needs, it is significantly more cost-effective than a full-time hire.
Absolutely. If you need more hours for a migration, launch, or incident, we can accommodate additional hours beyond your regular package. Just let us know in advance when possible.
A senior engineer who stays with your account, not a rotating queue. They learn your stack once and still know it the next time you call, and you reach them directly on Slack or Teams. For larger pieces of work a second engineer reviews the change before anything touches production.
Us, on DevOps as a Service
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