DevOps as a Service Packages
Flexible hour packages for teams that need senior DevOps expertise without a full-time hire. Pick a tier that fits your workload and scale up anytime.
Before you pick a tier
What every package includes
The tiers differ in how many hours you hold, not in who does the work or what they are allowed to touch.
The same engineers on every tier
There is no junior queue on the smaller packages. The person who reads your request is the person who does the work, on the largest tier and the smallest.
Hours cover the whole surface
Deployments, debugging, infrastructure changes, security patches. There is no separate rate for the awkward jobs and no argument about whether something counts as in scope.
You keep everything that is built
Playbooks, dashboards, pipelines and the reasoning behind them stay in your repositories and your accounts. Nothing runs on infrastructure you cannot see.
Move up or stop without a conversation about it
Tiers change when your workload changes. That is the whole reason they are tiers rather than a contract length.
Not sure which tier your workload lands in? Describe it and get a recommendation.
Get a recommendationYou do not need a monthly package to work with us.
The packages below make ongoing work cheaper per hour. But you can also bring us just one thing:
A single task
Something specific, done and handed back.
A problem to fix
Broken, slow, or on fire. We handle it.
A full project
A setup, migration, or build, scoped end to end.
Each one comes with a written action plan, a time estimate, and a fixed price before any work starts. You approve it, then we do the work.
Tell us what you needChoose Your Package
All packages include a dedicated senior DevOps engineer. No juniors, no handoffs.
Starter
For teams getting started with DevOps support
- Async support
- Task ticket submission
- Monthly sync call
- Basic monitoring review
- Email support
Growth
Most popular - balanced hours with priority handling
- Everything in Starter
- Priority task handling
- 2x monthly sync calls
- Infrastructure health reports
- Slack support channel
Scale
Full coverage with on-call and proactive work
- Everything in Growth
- Dedicated Slack channel
- Weekly sync call
- On-call coverage
- Proactive optimisation
- Direct phone support
How It Works
Choose a Package
Pick the tier that matches your workload. Scale up or down anytime.
Submit Tasks
Send tasks via Linear, Jira, or Slack. Each gets a time estimate upfront.
We Execute
Senior engineers handle your tasks - deployments, debugging, infra changes.
Monthly Report
Transparent time tracking, health reports, and sync calls included.
Feature Comparison
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Monthly hours | 10h | 20h | 40h |
| Task submission | Tickets | Tickets + Slack | Dedicated Slack |
| Sync calls | 1x / month | 2x / month | Weekly |
| Priority handling | - | ||
| Health reports | - | ||
| On-call coverage | - | - | |
| Proactive optimization | - | - | |
| Direct phone support | - | - | |
| Response time | Next business day | Same day | Within 2h |
Frequently Asked Questions
Yes. You do not need a retainer or an hour package to work with us. For a one-off task, tell us what you need and you get an action plan with a time estimate and a fixed price upfront, before any work starts. You approve it, then we do the task. Packages simply make ongoing work cheaper per hour and quicker to turn around.
Any hands-on infrastructure work - server configuration, debugging, deployments, monitoring setup, documentation. Meetings and sync calls are included in your package, not billed separately.
No. Hours are a monthly block and what you do not use in a month is not carried into the next one. What you can do is change tier from one month to the next, so a quiet stretch means dropping down rather than banking hours.
Starter: next business day. Growth: same business day. Scale: within 2 hours for critical issues, same day for everything else.
Via a shared task board (Linear, Jira, or similar) or Slack. Each task gets a time estimate before work begins.
Not sure which package fits?
Describe what you are running and what keeps going wrong. We will say which tier fits, or that none of them does.
Describe the work