Urgent Server & Infrastructure Technical Support
Production incidents across cloud infrastructure, web applications, and Linux servers
From CPU, memory, and disk I/O tuning to database, caching, and network optimization, we make sure your servers stay fast, stable, and cost-efficient under real traffic.
Handled directly by an experienced DevOps / SysOps engineer.
Production Incidents We Handle
Infrastructure & application failures requiring immediate action
Cloud outages & misconfigurations
We troubleshoot cloud-level failures such as instance issues, networking problems, and misconfigurations impacting live environments.
DNS & domain failures
If your site or services are unreachable due to DNS or domain issues, we identify misconfigurations and restore proper resolution fast.
SSL / HTTPS downtime
Expired or broken SSL certificates can take sites offline — we fix certificate issues and restore secure HTTPS access immediately.
Email service outages
We resolve critical email delivery problems that disrupt business communication, including server-side and provider-level failures.
Control panel failures
If cPanel or Plesk becomes inaccessible or unstable, we repair services and restore management access without risking hosted accounts.
Network & connectivity problems
We investigate sudden connectivity loss, firewall blocks, or routing issues that prevent access to servers or applications.
Failed deployments & rollbacks
When a deployment breaks production, we perform fast rollbacks or hotfixes to stabilize systems and restore service continuity.
Production downtime
When your production systems are down or unavailable, we act immediately to restore service and minimize business impact. Our focus is fast recovery, not theory.
Server not booting
If your server fails to boot after a reboot, update, or crash, we diagnose filesystem, kernel, and bootloader issues to bring it back online safely.
High load / Memory exhaustion
When servers slow down or become unresponsive due to resource exhaustion, we identify the root cause and stabilize the system under live traffic.
Web server & app crashes
We resolve application and web server crashes that cause errors, downtime, or broken user access, even under active production load.
Security incidents
If your server is hacked, infected, or behaving suspiciously, we isolate the issue, stop the threat, and secure the system to prevent further damage.
Database emergencies
Swift resolution for critical MySQL database issues to ensure data integrity and uninterrupted access.
Data recovery & restoration
When data loss or service failure occurs, we focus on recovering critical services and restoring functionality as quickly and safely as possible.
Start an Emergency Support Request
Optional: error messages or recent changes. We’ll take it from there.
