Question 1

Do you manage both cPanel and WHM?

Accepted Answer

Yes, we manage both the WHM root-level administration and individual cPanel account operations. This includes server-wide settings, security policies, and per-account configurations.

Question 2

Can you migrate our accounts from another cPanel server?

Accepted Answer

Absolutely. We perform zero-downtime cPanel-to-cPanel migrations including full account transfers, DNS cutover planning, TTL management, and post-migration verification to ensure nothing breaks during the move.

Question 3

How do you handle cPanel EOL and version upgrades?

Accepted Answer

We track cPanel release cycles and plan upgrades in advance. When major version changes are needed, we test in a staging environment first and schedule the upgrade during a low-traffic window with a rollback plan in place.

Question 4

Do you manage email on cPanel servers?

Accepted Answer

Yes, we handle Exim mail server configuration, spam filtering with SpamAssassin, DKIM and SPF record setup, and deliverability troubleshooting. We keep your mail flowing and out of spam folders.

Question 5

What if we want to move away from cPanel entirely?

Accepted Answer

We can help with that too. Whether you are migrating to a different control panel, containerized infrastructure, or cloud-native hosting, we plan and execute the transition as a separate migration project.

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