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Privacy Policy

Who We Are

Our website address is: https://privatedevops.com

Private Devops LTD
VAT: BG204591393
Address: BULGARIA, 1404 Sofia, Triaditsa District, Block 200, Entrance G, Floor 4a
Email: info@privatedevops.com

Personal Information Collection and Use

We collect personal information when you interact with our website and services. This may include your name, email address, phone number, company name, and technical details about your infrastructure needs. We use this information to provide our DevOps consulting services, respond to your enquiries, and improve our website and services.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Free Interactive Tools

Our website provides free interactive tools such as website speed tests, cost calculators, SSL certificate tools, email deliverability checks, and DNS lookups. When you use these tools:

  • The data you submit (e.g., domain names, configuration parameters) is processed in real time on our servers and is not stored after the request completes.
  • Your IP address is temporarily recorded for rate limiting purposes (10 requests per minute) and is not linked to your identity or stored long-term.
  • If you choose to share results via the “Copy Link” feature, the tool results are stored on our servers (Redis database) for 7 days, after which they are automatically deleted. Shared links are accessible to anyone with the URL.

Third-Party Service Providers

We use the following third-party service providers to help us operate our website and deliver our services:

  • Google Analytics: We use Google Analytics to understand how visitors interact with our website. It collects anonymised data including page views, session duration, and user behaviour. Google Analytics sets cookies (_ga, _gid) on your device. See the Google Privacy Policy.
  • Tawk.to: We use Tawk.to to provide live chat support. When you interact with the chat widget, Tawk.to may collect your chat messages, IP address, browser type, and device information. See the Tawk.to Privacy Policy.
  • Calendly: We use Calendly for meeting scheduling. When you book a call via Calendly, they collect the information you provide (name, email). See the Calendly Privacy Policy.
  • Cloudflare: Our website is served through Cloudflare, which may set cookies for security and performance purposes. See the Cloudflare Privacy Policy.
  • Hetzner: Our servers are hosted by Hetzner Online GmbH in Germany/Finland.

Cookies

Our website uses cookies for analytics (Google Analytics), live chat (Tawk.to), and essential website functionality. For full details about the specific cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

How Long We Retain Your Data

  • Contract-related data: Retained for the duration of the contractual relationship and for up to 5 years after termination, in accordance with applicable commercial and tax law.
  • Contact form submissions: Retained for up to 3 years after the last interaction.
  • Analytics data: Retained in anonymised form for up to 26 months (Google Analytics).
  • Free tool shared results: Automatically deleted after 7 days.
  • Chat conversations: Retained by Tawk.to in accordance with their data retention policy.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For EU/EEA residents, please refer to our GDPR Compliance page for a full list of your rights under the General Data Protection Regulation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Private Devops LTD
Email: info@privatedevops.com
Address: BULGARIA, 1404 Sofia, Triaditsa District, Block 200, Entrance G, Floor 4a