Question 1

Do you only work with AWS, or other clouds too?

Accepted Answer

This service is specifically for AWS-native environments. If you run infrastructure across multiple cloud providers, our general cloud management service covers both AWS and GCP under one retainer.

Question 2

Can you help reduce our AWS bill?

Accepted Answer

Yes, cost optimization is a core part of AWS management. We analyze your spend through Cost Explorer, recommend Savings Plans or Reserved Instances, right-size instances, and eliminate idle resources. Most clients see meaningful savings within the first month.

Question 3

Do you manage AWS landing zones and multi-account setups?

Accepted Answer

Yes, we set up and manage AWS Organizations, landing zones with proper account structure, consolidated billing, and cross-account IAM policies. This is especially relevant for teams scaling from a single account to a multi-account architecture.

Question 4

What happens if there is an incident on our AWS infrastructure?

Accepted Answer

We handle incident response as part of the retainer. We diagnose the issue, coordinate resolution, and provide a root cause analysis afterward. For critical production workloads, we define escalation paths and response time expectations upfront.

Question 5

Can you help us migrate to AWS from another provider?

Accepted Answer

We can plan and execute migrations to AWS, but that is typically scoped as a separate migration project. Once your workloads are on AWS, the ongoing management transitions into this retainer service.

AWS Cloud Management

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What AWS Cloud Management Includes

About AWS Cloud Management

Who Needs AWS Cloud Management